Payouts · refund policy
VOID
STAKE / BETNOT RETURNED
PENDING CASH-OUTCAN CANCEL
HUNG DEPOSITHELP · NO 2ND PAY
HOUSE WINDOW15–18 WKG DAYS
PER REQUEST1,500 CREDITS
How to read the slip
Games consume the stake. The terms say bets are not refunded. A payout is a cash-out of balance, not a take-back of a spin. Open the cashier. If a pay-in is pending, wait, then Help — time and method, never a PAN.
Lost bet refund?
No. The line is VOID.
Undo cash-out?
Yes, while pending.
Deposit missing?
Not a bet refund. Wait, then Help. Do not pay twice.
Chargeback?
Not a how-to on this slip. Use Help.