FAQs

Cashier Questions

Regulatory Questions

Technical Questions

Game Related Questions

Cashier Questions

Q. How to make a deposit?

A. You need a Bitcoin online wallet, available funds on it and the Betbit Casino public "Bitcoin Address". Just enter the deposit amount and Betbit Casino’s "Bitcoin Address" specified on the Cashier page. Now, click the Deposit button on the deposit menu to complete your money transfer. Click Here for more information.

Q. How to make a withdrawal?

A. As seen with deposits you must first own an active Bitcoin online wallet. Just enter the withdrawal amount and your own public "Bitcoin Address", then click on the Withdrawal button to complete your money transfer. Click Here for more information.

Q. How long does it take to deposit and withdraw?

A. Deposits and Withdrawals are completed within just a matter of minutes. The amount of minutes will vary depending on the how busy the block chain (Bitcoin transaction database system) is at the moment. However, 10 minutes is normally the most any transaction takes to be completed when using Bitcoins. Click Here for more information.

Q. Are there any fees involved on deposit or withdrawal transactions with Betbit Casino?

A. No, no fees whatsoever. Depositing or withdrawing using Bitcoins at Betbit Casino has no additional cost.

Regulatory Questions

A. As a user on the Betbit Casino website, players must be at least 18 years or older to play for real money (bitcoins). Nevertheless, you must also abide to the local gambling laws of your jurisdiction.

Q. What are the regulatory issues most important to me?

A. The topic of Bitcoin is of strong interest among overall legal regulators, law enforcement entities, tax authorities and governments which are still trying to better understand how this crypto-currency interacts and affects already existent mainstream fiat currencies. So, the regulatory restrictions of your Bitcoin activities depends your jurisdiction.

Q. Are Bitcoin users obliged to pay taxes on winnings?

A. In most counntries it has been determined that Bitcoin users must be treated equally to fiat currency users on taxes. However, Bitcoin is not fully regulated yet for being a decentralized currency. Therefore, we recommend reading the tax compliance link below provided by the Bitcoin user community for further guidance and consulting: https://en.bitcoin.it/wiki/Tax_compliance

Q. Are USA players accepted at Betbit Casino?

A. USA players are welcome to join the Betbit Casino website, yet shall only have access to fun mode playing capabilities. Real money mode is not available for the USA region.

Technical Questions

Q. What are the minimum system requirements to play at Betbit Casino?

A. The minimum system requirements are the following:

  • Optimum Internet connectivity, preferably broadband for the best live video and sound quality.
  • PC compatible or Mac computer.
  • Windows 98 or higher.
  • Pentium 3 or higher.
  • 64 MB RAM.
  • 4 MB video card with 16-bit color (800x600 or higher).

Q. Can Betbit Casino’s games be played on a tablet or mobile phone?

A. Yes, most games are compatible with these devices. However, not all features may be available. For example, accessing the Live Games menu only offers Live Roulette when using a mobile phone device.

Q. Will a main gaming software installation be required to start playing games at Betbit Casino?

A. No, all games are hosted and played online. This means you will be able to play all games straight out of your preferred web browser. However, the highly recommended browsers for best performance are Chrome, Firefox and Safari.

Q. How safe is it to create an account and play with Betbit Casino?

A. Betbit Casino is setup with 128-bit Secure Socket Layer (SSL) encryption technology, this safety protocol measure is confirmed to be the worldwide standard among technological resources required for all financial institutions and any other business subject to provide maximum security due to sensitive data ownership.

This allows any sensitive data to be transferred securely over the internet to Betbit Casino’s secured server which is protected by high end firewall software and performance enhancement tools. Your personal information is kept confidential and remains fully secure at all times thanks to this type security practice.

Q. How can a forgotten username or password be recovered?

A. No need to worry, many people forget their login details. In order to retireve your login information and password you can follow this link or contact our live chat support so one of the live chat specialists can further assist you. You can also send an email to support@betbit.com so one of the email support representatives can follow up with you accordingly and help you regain access to your account.

Game Related Questions

Q. Where are the live dealer games broadcasted from?

A. The live dealer games at Betbit Casino are based out of two different locations. Some of them are transmitted from Dublin, Ireland’s Fitzwilliam Card Club and Casino while others are broadcasted from VIG’s exclusive casino based in San Jose, Costa Rica.

Q. What are Betbit Casino’s game operating hours?

A. All games at Betbit Casino are available 24 hours a day, 7 days a week.

Q. Which games are offered at Betbit Casino?

A. The games offered at Betbit Casino are:

  • Live Baccarat
  • Expo Auto Roulette
  • Fitzwilliam Roulette 1
  • Live European Roulette
  • Live American Blackjack
  • Live American Blackjack HD
  • Live American Blackjack Early Payout Edition

Q. Can fun mode still be used after playing with real money?

A. As a new member, you will be able to play all live games in fun mode except for American Blackjack and American Blackjack HD which are only available in real money mode. However, if after playing any games in real money mode you wish to go back to playing in fun mode, the only games that will allow you to continue playing in fun mode will be Expo Auto Roulette and Fitzwilliam Roulette 1.

Q. What can be done if the live dealers are hosting the games too fast?

A. Simple, just look for the chat box on each live table game and let the live dealer know you feel the game is going too fast. The live dealer will communicate your chat message to the pit boss to consider slowing down the speed of the game.

NOTE: The Expo Auto Roulette and Fitzwilliam Roulette 1 tables do not count with the live dealer chat box feature. So, for any concerns relating to the dealer’s pace on these two games please contact live chat support or send an email to support@betbit.com for further assistance.